Returns & Shipping
Registrants are eligible for partial refunds for cancellations up to 10 days prior to the date of the review course, minus the cost of the Comprehensive Study Guide sent at the time of registration. No cancellations are permitted after the 10 day period. Registrants may transfer to another scheduled SWES Exam Prep Course at any time up to 24 hours prior to a course. A $50.00 transfer fee will be charged.
Please note that SWES offers a unique guarantee. If a participant fails a license examination taken within one year of completing the program, the course can be repeated once on a space-available basis at a reduced charge of $100.00 within the one-year window. New review books are not provided when retaking the course under this guarantee and there is a one-year limit.
Register for an exam prep course at a discounted rate of $225 within 90 days of the purchase of a Comp. Study Guide. After that time, and for one year, upgrades are eligible for a $50 discount from the current price of the lecture program.
SWES has a 30-day return policy. Books must be in good condition and unmarked. Shipping charges are not refundable and there will be a $25 restocking fee. Return authorization must be obtained from SWES.
Shipping charges are calculated on rates within the continental United States. Shipping surcharges may be added for orders shipped to Puerto Rico, Virgin Islands, Guam, Alaska, or other American Territories. International shipment fees are calculated on the lowest UPS Air Rates available.
All orders received before 3:00pm EST are shipped on the same day. You can normally expect delivery within 5-7 business days after ordering. More rapid shipping is available at an extra cost. Call SWES for information (1-800-933-8802).
Orders cannot be shipped to US Post Office Boxes. Incomplete or inaccurate addresses are subject to surcharges from UPS.